Google Maps Knowledge
Hi, I'm James Cant, a Gold Google Product Expert. Below is a library of video walkthroughs on common Google Business Profile topics. Have an idea for a future one? Reach out or connect on LinkedIn.
Suspensions & Restoration
How To Get A Suspended Google Business Profile Restored
What to expect from Google's appeal process and how to make the strongest case at each stage.
Watch →Documentation Needed To Restore A Suspended Profile
What Google typically wants to see in an appeal, and how to prepare it before you start.
Watch →Reporting Bad Listings
How To Report Listings On Google Maps
How to file a report the right way, using the tools Google provides the public.
Watch →How To Report Fake Reviews On Google Maps
How to identify a reportable review and file it correctly.
Watch →Profile Management & Tools
Learn How To Merge Your Google Business Profiles
How to consolidate duplicate listings back into one stronger profile.
Watch →How To Locate Your Business Profile ID
Where to find the identifier Google uses to reference your specific listing.
Watch →Bypass The Your Video Can't Be Uploaded Error
A simple fix for a video verification error that has nothing to do with the video itself.
Watch →What Is Personally Identifiable Information?
What counts as personally identifiable information, and why it matters to keep it out of public posts.
Watch →Curious what a Spam Watch Campaign actually catches? Take a look.